Code Enforcement

The Code Enforcement Division of the St. Helena Community Improvement Department works with and helps empower the citizens of St. Helena to create, promote, and maintain a safe, attractive, and high-quality community environment.

The Planning and Building Department's primary responsibility is enforcing the City's Municipal Code pertaining to public nuisances, land use violations, and building code violations.

City Staff is only authorized to enforce regulations pertaining to residences and business with the City of St. Helena. Some issues may not be enforceable by City ordinances but rather are civil matters between residents.

Common types of violations include, but are not limited to:

  • Fence, hedge, wall height, and location
  • Zoning violations (type of use on a property)
  • Licensing for home-based businesses
  • Un-permitted dwelling units on a property
  • Property maintenance (public nuisances such as storage of solid waste and garbage)
  • Substandard housing
  • Unauthorized storage or use of vehicles
  • Setbacks and height violations
  • Signage (un-authorized)
  • Visibility Triangle
  • Building Code violations

To report a violation, email the Building Division

For more information or to report complaints that are not directly related to the ordinances that the Code Enforcement Department enforces, please contact the departments/divisions and agencies below.

St. Helena Police Department 

Phone: (707) 967-2850
Abandoned or inoperable vehicles on the street, vehicles, trailers, mobile homes and boats parked illegally on the street, noise abatement, lost, or stray animals

Fire Prevention

City of St. Helena Fire Department 
Phone: (707) 967-2880
Fire hazards, fire inspection, hazardous, or industrial waste

City Business Licenses

City of St. Helena Finance Department
Phone: (707) 968-2750
Any person(s) doing business within City limits requires a business license which includes contractors

City of St. Helena Public Works Department 

Phone: (707) 968-2658
Illegal dumping in streets, alleys, and other public right-of-way, sidewalk complaints, potholes, concerns related to Trees in the right-of-way, vegetation obstructing: sidewalk, signs, or visibility sightlines.

Napa County Code Enforcement

For properties outside of City limits
1195 Third Street, 2nd Floor
Napa, CA 94559
Phone: (707) 299-1347 

Napa County Environmental Health Department

1195 Third Street, Room 101
Napa, CA 94559
Phone: (707) 253-4471
Overflowing dumpsters at restaurants or stores, rodents, septic issues

Napa County Assessor's Office 

1127 First Street, Room 128
Napa, CA 94559
Phone: (707) 253-4466 
Property owner information

PG&E 

Phone: (800) 743-5000
Electrical or gas problems

CalTrans

3161 Jefferson Street
Napa, CA 94558
Phone: (707) 253-4919 
Dead animals on highways, graffiti on highway sound walls and overpasses, weeds and litter on highways, and medians.

Child Protective Services 

24-hour Hotline (800) 544-8696

Napa Housing Authority 

1115 Seminary Street
Napa, CA 94559
Phone: (707) 257-9543 
Addresses the need for safe and affordable housing