Reporting a Violation

Please have the exact address of the property in question. Property owner information is helpful but not required to file a complaint.

You do not have to give your name with a complaint; however, this may restrict the division's ability to follow up on a complaint.

We do request a phone number or an e-mail address in case there are follow up questions.

Complaints that have imminent threat of public safety are immediately referred and handled by the appropriate department; all other complaints re prioritized by severity of violation. If you believe you have a problem to report, please review the types of violations handled through this office on the main code enforcement page, before completing the form or contacting staff to report a complaint. 

Ways to Report a Possible Violation:

  1. Fill out the online Code Enforcement Investigation Request Form
  2.  In person at the Community Development Department at City Hall
  3.  Via regular mail to:

                                          City of St Helena

                                          Community Development Department

                                          Attn: Chief Building Official Philip Henry

                                          1088 College Ave.

                                          St Helena, CA. 94574

Complaint about your contractor

The State of California Contractors Licensing Board (CSLB) is responsible for investigating complaints regarding licensed and un-licensed contractors. If you have a dispute with your contractor or would like to make a complaint, please go to the CSLB website.

Contractors Complaint Form

Code Enforcement Investigation Request Form

  1. The City of St. Helena does not accept anonymous complaints and all information received is confidential.

    Investigation requests may only apply to one property (parcel).

  2. Property & Complaint Description
  3. Type of Property*
  4. Property Owner (if known)
  5. Person Making Request (confidential)
  6. Leave This Blank:

  7. This field is not part of the form submission.

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