Why was the notice sent on cardstock?

The notice was sent on cardstock to ensure its visibility and durability. Cardstock is thicker and sturdier than regular paper, making it less likely to get lost or damaged in the mail. By using cardstock, the City aims to ensure that the notice stands out among other mailings and captures recipients' attention.

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1. Why was this notice needed? Why couldn’t it just be a brief mention in my normal water bill with a link to an online resource?
2. Why did I get the notice in English and Spanish?
3. Why was the notice sent on cardstock?
4. Why was the notice sent in color?
5. Why was the protest form not included with the original mailing?